1. What materials are you working with to make eco-friendly sportswear?
We are working with three different kinds of fibres for our fabrics:
1) Natural fibres. These are coming from animals or plants. Currently, we are working with merino wool (mulesing free of course) or organic cotton.
2) Regenerative fibres. These are created by dissolving the cellulose area of plant fiber in chemicals and making it into usable fiber for textile production. These are also called "cellulosic fibres". We use Tencel Lyocell coming from the Austrian manufacturer Lenzing. Their award winning sustainable fibre is produced in a 100% closed loop production. By closing the loop in manufacturing it is guaranteed, that all chemicals required for the process are staying within the facility. The biomass used for this fibre is wood, mainly from the beech tree or eucalyptus, of course all coming from FSC certified sources.
3) Biodegradable polymers. Typical polymers are not bio-degradable. They would disintegrate in nature, but the small particles remain there for a very long time, sometimes for centuries. Also, the synthetic materials we apply do not include any harmful chemicals, like any carcinogens. If you want to know more please check FAQ #6.
2. What about fair production?
Of course, social fairness is an integral part of our work. As a small company, we have a very simple approach here. When we work with companies in Europe, we either already know them personally or we get to know them. When we work with companies or suppliers from third countries, we only work with them if they are appropriately certified by an independent credible institution. Specifically: We visited our fabric producers in Portugal before we started business relations to get an idea. Employee appreciation is very high and there is a family like atmosphere. We know our sewing shop in Chemnitz personally from numerous visits. For the now 80-year-old boss, the seamstresses come first. The fact that there are delays at the time of training is simply something that we as customers accept.
3. Is runamics climate neutral?
No person and no company is climate neutral. So this term is probably not entirely accurate. You are only climate neutral if you do not exist :-) But of course we try to keep our greenhouse gas footprint as low as possible. The most important thing is to consciously design business processes and e.g. Keeps transport routes short where possible. Our packaging material is from Germany, for example. Our repair partner is only a few kilometers away. Our Cradle to Cradle development partner is also based in Lower Saxony. Our manufacturing partners are like-minded people and pay attention to a low footprint in their added value, i.e. their trades either all take place in one place or an attempt is made to keep them in the surrounding region. We also offset our CO2 footprint by purchasing climate certificates. The company Fokus Zukunft GmbH has systematically determined our footprint and enables us to compensate via these certificates. In our case, the money from the certificates goes to two forest projects in Uruguay and Brazil. Here is the link to our current compensation certificate.
4. Are your products vegan?
Some products are vegan and some are not. However, we advocate taking a more differentiated look at this topic. runamics exists because it needs a sports brand that cares about the environment. However, this is complex. Our initial goal was that sports textiles should not flush harmful microplastics into the water. The plastic harms the microorganisms that ingest these particles and ultimately larger ones as well. This damage to entire ecosystems cannot be called a vegan for good. So if we use mulesing-free wool from responsible sources, which is a regenerative material (hair is shorn and grows back), this is a good alternative to conventional plastic for us. We are aware that there are deficiencies in sheep farming in New Zealand and Australia, but they are also working on it at full speed and the topic is receiving a lot of attention.
5. Is your sportswear plastic-free?
Our sportswear is free of conventional plastic. We do not use conventional polyester, polyamide or elastane. We use chemically enhanced or changed synthetic materials. If you want to find out more, go on reading the next FAQ.
6. How can a polyester or elastane be bio-degradable?
Elastane as well as polyester are synthetic man-made fibers. At the beginning there is a by-product from the refining process of crude oil or natural gas. With polyester, the well-known plastic pellets are made through a chemical process, which are melted down again and then drawn into fine fibers.
The elastane and polyester that we use have been chemically modified so that they are biodegradable.
The degradation process is nothing else than the bacteria and fungi decompose a substance by means of enzymes into "" simpler "" substances. The chemical change in the fibers we use enables this degradation process to take place more quickly than is the case with ordinary polyester and that no harmful residues are left. However, degradability and compostability are different things. According to the official definition, matter is only compostable if it converts more than 90% of the matter in 180 days. With our elastane, for example, the 90% was reached a little later, so it must not be labeled as compostable. The fact is, it does not become harmful to any living being and does not leave any harmful residues.
We do not develop the fibers ourselves, but obtain them from other companies. Both materials are certified by the EPEA institute at a high level Cradle-2-Cradle. This gives you the certainty that the materials exactly match what they promise.
With the use of these materials we pursue two main purposes: on the one hand, the microfibres that wash out are no longer harmful and should decompose after a certain time. On the other hand, the product should not cause any toxic damage if it ends up in the environment or the incinerator at some point.
For our C2C certified products, we are working on developing a take-back concept if necessary so that we can have the textiles composted in cooperation with an industrial composting plant.
7. How can I find my right size?
Usually it will fit the size you normally wear in your sportswear. As an aid, we have included a measurement table for the individual products on the last product picture.
8. Why don´t you have more colors for your sportswear?
There are several reasons for this. On the one hand, we want to work with colors that are timeless and can therefore be worn for as long as possible. On the other hand, we want you to be able to combine the products with other textiles as well as possible. Last but not least, as a small company, we don't want to offer too many different colors that ultimately turn out to be slow-moving items. Overproduction is not good for us and not good for the planet ;-)
9. Can I get runamics gear at stationary retailers?
Our main focus is actually on online sales, as this is the only place where we can maintain direct customer contact. However, we are increasingly planning to work with partners. If you are a dealer, just talk to us and we will discuss everything else in a personal conversation.
10. How does it work if I want to return or exchange my products?
If you don't like a product or if you want a different size, you can simply send the product back to us (unworn and unwashed). You can create a return label under the following link. Alternatively, you can simply write us an email with your request to firstname.lastname@example.org and we will discuss your request and send you a return label by email. The return is possible 14 days after receipt of the goods. For the full return policy, please check this link.
11. How does your Repair and Care product work?
If you have a defect in your textile, please send it to us at your own expense. We will repair it here with our local partner free of charge for you and send it back to you. If the repair is not possible, you will receive a discount on a new product from us and we will take care of the professional disposal of the textile. For more details please check our terms of service (under bullet 12) by clicking on this link.
12. Do you also ship overseas?
Yes, we ship worldwide. Please find the shipping policy here. We would like to point out that during Corona times there can sometimes be severe delays because the shipping service providers do not work as usual.
13. Can I visit you guys?
Hell yeah. You can check out and try on our products in our warehouse in Hamburg Stellingen. However, please register in advance by email so that we can ensure that someone can receive you. We look forward to see you.
14. What materials do you use for your packaging?
Our packaging is 100% plastic-free. Our cardboard boxes are made from a mixture of regional grass paper and waste paper. The adhesive tape is made of paper, as are the delivery note bags. We also ship with DHL Go Green.
15. Are you offering customer support on the weekends?
No, we usually do not. We try not to work on weekends. If you were sending a request on Friday afternoon or later, you will receive an answer on Monday. The same goes with shipments.
16. What is Cradle to Cradle?
Cradle to Cradle is a thought school, product design concept, and product certification at the same time. It was created by 2 brilliant minds, Prof. Michael Braungart as a chemist and William McDonough as well known architect. In Cradle to Cradle there is no waste, everything is nutrient. It sees to human being as a useful creature instead of seeing it as a parasite. At Cradle to Cradle, attention is paid to 5 things: material health, water purity, the use of renewable energies, social fairness, and circularity, either biological (it becomes biomass again) or technical (a product can be made from it again).